Troubleshooting

IIS

• Make sure the application pool is using an identity. Databases use integrated security. If resources are on another machine the application pool must operate as a domain account. Failure to do this results in a faulted state for the WCF communication channel in Viking when trying to check structure types.

• Make sure the Membership and role providers are configured.

SQL

• Occasionally a section will be swapped in position with its neighbor. There is a SQL script to swap existing annotations in limited circumstances: VikingServersSQLUtilityScriptsSwapLocationsOnSections_V2.sql. This script will preserve location links when the sections are adjacent to each other in the volume, which is the most common case.