Known Installation Issues

Hello, Viking’s installer will send you to this page when an installation or upgrade fails. Sorry about that.

After checking to see if this page has a solution please contact the software author for assistance.

New Installations

Common installation issues:

  • Missing packages listed in the Installation Requirements, such as the XNA Redistributable
  • Missing critical hardware such as a GPU
  • Very rarely environmental issues such as IT departments blocking connections

Existing installations

Rarely Viking has incompatibilities with previous versions. The solution is almost always to uninstall Viking using “Add/Remove Programs” in Windows. Then reinstall a fresh download.

Possible causes:

  • Viking’s security certificate was updated
  • Interruption during installation, power failure, etc…

Known issues with specific versions of Viking

2018-07-23

Existing installations will see an error when upgrading to this version. Users must uninstall and reinstall Viking. Security improvements broke the auto-upgrade ability of previously installed versions. Future versions should upgrade normally.